Frequently Asked Questions

Where can I get information on:

Call local hospitals from the contact list.

The site shows open pharmacies in impacted disaster areas.

  • Download the FEMA app or text SHELTER and ZIP code to 43362.
    FEMA app on Google Play Store FEMA app on Apple Store
  • Contact the local Red Cross.
    • Link the page for state and regional resources
  • For more information about shelters, visit Ready website.
  • Download the FEMA app or text SHELTER and ZIP code to 43362.
    FEMA app on Google Play Store FEMA app on Apple Store
  • Contact the local Red Cross or Salvation Army.

Make a plan

Making a disaster kit


Food and water storage

Children identification


Protecting your home

  • Flash created a number of resources to educate professionals and the general public on safeguarding homes and buildings.

Insurance and other important documents

Organization websites

Disaster Assistance Improvement Program (DAIP) is an e-government program created to streamline the process for access and to apply for disaster assistance. Simply enter a zip code or city and state.

Children-focused sites with tools, information, and games to prepare the youth.

Emergency Contact Information

U.S. Department of Housing and Urban Development 1-800-955-2232
U.S. Postal Service 1-800-275-8777
Social Security Administration 1-800-772-1213
Medicare and Medical Issue 1-800-633-4227
Small Business Administration 1-800-659-2955
Federal Emergency Management Agency (FEMA) 1-800-621-FEMA or TTY 1-800-462-7585
FEMA, Open Emergency Shelter Text SHELTER and zip code to 43362
SAMHSA’s Disaster Distress Hotline 1-800-985-5990 or text TalkWithUs to 66746
National Suicide Prevention Lifeline 1-800-273-TALK (8255)
Salvation Army 1-800-758-2769
American Red Cross 1-800-RED CROSS / 1-800-733-2767
American Red Cross, hurricane or any disaster registry/welfare 1-866-GET-INFO or online at
Poison Control 1-800-222-1222
Emergency Services 911
National Flood Insurance 1-800-720-1090